Payment Policies, Fees, Refunds and Terms of Agreement:
Full payment is required before any hosting service is rendered, which includes renewals. All payment-due notices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. Prepayment is due each anniversary (one month) following the date the account was established. Billing will continue until you cancel your hosting account. You may cancel at anytime. As a policy, we do not offer credits or refunds for hosting time already expended.

If cancellation is done by newZ Pixels due to restrictions violation, there will be no refund. newZ Pixels will only allow for the discount if cancellation is not the fault of the client, as determined bynewZ Pixels. All monetary transactions are in $US dollars and Singapore Dollars (SGD). Additional features can be added at any time. Monthly feature prices are not prorated. newZ Pixels reserves the right to change prices at any time.

Account Cancellation:
You may cancel at anytime. Phone requests will not constitute acceptance of any cancellation. To cancel your account, please contact Customer Service at support@newzpixels.com. Notification of cancellation must be received at least 10 business days prior to your cycle date, with the cycle date being the day of the month you sign up, in order to avoid charges in full for the next cycle. It is the Clients Responsibility to secure email confirmation from newZ Pixels that account has been cancelled. If the client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be invoiced.

If Client has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve Client of any outstanding financial obligations.

Indemnification Policy:
You agree to use all newZ Pixels services and facilities at your own risk. newZ Pixels specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall newZ Pixels be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold newZ Pixels harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against newZ Pixels, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless newZ Pixels against liabilities arising out of:

(1) any injury to person or property caused by any products sold or otherwise distributed in connection with newZ Pixels' server ;
(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
(3) copyright infringement and
(4) any defective products sold to customer from newZ Pixels' server.

newZ Pixels shall be the sole judge of what violates this Policy.

SPAM Policy:
newZ Pixels is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the newZ Pixels network, by customers or any other users of the newZ Pixels network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on newZ Pixels server.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of usenet groups, posting obscene or threatening messages while using or referring to an newZ Pixels email address or web site URL is prohibited. The use of newZ Pixels servers as a mail drop for responses to activities described above is also prohibited. Accounts canceled due to spam will be billed a "clean up" fee of $500 US.

If you have any complaints or comments regarding Spam on our network, please direct them via email to abuse@newzpixels.com.

Denial of Service Attack (DDOS or DOS) Policy:
Any account launching a Denial of Service from our server(s) against any other server will be terminated without prior notice.

Server Exploitation Policy:
Any web hosting account that is attempting or has attempted to successfully or unsuccessfully exploit any of our server's services or attempting to gain root access will have their account terminated without notice.

Content Policy:
All services provided by newZ Pixels may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law and Singapore law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless newZ Pixels from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all newZ Pixels servers. This includes sites that may infer sexual content, or links to adult content elsewhere. newZ Pixels will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to newZ Pixels servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

Pirated software
Hacker programs or archives
Warez sites
newZ Pixels does not host sites of its competitors or web pages promoting sites of its competitors.

Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning.

newZ Pixels will be the sole arbiter as to what constitutes a violation of this provision.

Email Policy:
newZ Pixels may not be the source, intermediary, or destination address involved in the transmission of any unsolicited email, email bombs, hate email, or any mass email. Your email account may not be referenced as originator, intermediary, or reply-to address of such email. We consider mass email any email message sent to more than 25 email addresses or more than 10 news groups.

CGI Scripts Policy:
Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation or service to other newZ Pixels customers. You will be notified in 24 hours about offending cgi script. No chat room or similar scripts allowed.

Chat Policy:
newZ Pixels does not allow chat rooms. You can however link your site to a chat provider. Some examples of chat providers are: www.humanclick.com, www.liveperson.com, and www.livehumanhelp.com.

Traffic Policy:
newZ Pixels allows for very generous traffic, and most sites never exceed 1GB per month, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. newZ Pixels customers are discouraged from storing any files that cause excessive traffic on newZ Pixels servers. Please contact newZ Pixels Technical Support team for more information. Again, 99% of the sites do not fall into this category and never reach our traffic limits.

We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law.

Any deliberate attempt to cause damage to newZ Pixels or any other Internet servers will result in immediate account deactivation without prior notice. No refund is given in this case.

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $5.00 US for each gig of traffic exceeded. You will NOT be charged for transfer that you use beyond our data transfer limits without prior notification.

Backups:
Full backups are made weekly. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content any information. The "Backup Manager" is included in each hosting plan and client can use this tool to back up their files. If loss of data occurs due to an error of newZ Pixels, we will attempt to recover the date for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, newZ Pixels will attempt to recover the data from the most recent archive for a $70.00 US fee.

Abusive Behaviour against Staff:
We will not tolerate any abusive behaviour, abusive language or threats against any newZ Pixels staff member(s). By violating this policy, we reserve the right to permanently suspend or terminate your account(s) without prior notice and without any refund.

These terms are subject to change without notice.